Connection Cafe

APRIL 19, 2019

Donor acquisition is all the rage, but did you know nearly 3 out of 4 new donors leave and never come back. Blackbaud’s latest Charitable Giving Report sheds light on the importance of donor retention in the nonprofit industry. The average donor retention rates for first-year online-only donors is 22%.

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Retention Donor Change Blackbaud 37

Connection Cafe

OCTOBER 30, 2017

Many nonprofits forget that their volunteers and donors are also customers. Being data-driven can help your organization see where you have been and identify paths to where you want to go. Using Data to Better Understand Your Donors and Volunteers. Using Data to Drive Donor and Volunteer Conversions. Still not convinced?

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Analytics Volunteer Donor Google 39

Connection Cafe

SEPTEMBER 8, 2017

It is not a secret that nonprofits need volunteers and donors to achieve their goals and carry out their mission. Many nonprofits do not know that the line between their volunteers and donors is very thin. The value of a volunteer who donates is also on average much higher than a donor only prospect (About 10 X Higher).

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Volunteer Practice Donor Hints 49

Connection Cafe

MARCH 20, 2019

Here are the four most effective ways prospect researchers can contribute more donors and dollars: 1. Make more accurate gift capacity estimates. Gift capacity is a sensitive subject—you can’t work with major donors without having a few missed estimates. The same should be true of your institution and potential major donors.

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Donor San Francisco Gift Research 24

Connection Cafe

SEPTEMBER 14, 2017

Making a donor profile might be something that sounds reserved for larger nonprofit institutions with thousands of donors and prospects, a team of analysists, and a budget with room to spare. Truth is – you can absolutely make a useful and insightful donor profile with data from a few donors and a couple hours of your time.

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Profile Donor Gift Examples 38

Connection Cafe

APRIL 10, 2017

One of the core reasons I love data analytics in the world of fundraising is that it can drive us to achieve positive ROI and help us to determine an appropriate return on investment for our organization. Here are 4 key ways data and analytics can help your organization achieve positive ROI: 1. And that will create positive ROI!

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ROI Analytics Data Help 52

Connection Cafe

JANUARY 6, 2015

Like any hospital patient, donors don’t want the same “care” as the guy before them. For the best donor interaction, development staff needs information to be accessible wherever and whenever their conversation happens. Donors want and deserve to be communicated to personally, as a unique individual.

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Accessibility Data Donor Help 20

Connection Cafe

APRIL 6, 2020

How are those fundraising organizations going to thank and steward those new donors? How will they re-engage these donors after the crisis? According to research : An average organization with a database of 50,000 records could be wasting up to $3,200 per mailing due to inaccurate addresses and deceased records. Ask for help!

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Activities Active Activism Develop 47

Connection Cafe

JANUARY 6, 2014

Donor acquisition is all the rage, but did you know nearly 3 out of 4 new donors leave and never come back. In 2013, Chuck Longfield was on a mission to shed light on the importance of donor retention in the nonprofit industry. If the ten-year trend continues, we’ll eventually end up with donor retention rates under 20%.

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Retention Donor Change eBook 55

Connection Cafe

MARCH 12, 2020

When your focus is long-term, you are naturally cultivating and stewarding donors in ways that will benefit your organization in the short term. This is your connection with donors – that will never change. When donors are connected, they will see the need and step up to support the need when they are able.

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Relationship Time Fundraising Gift 49

Connection Cafe

APRIL 3, 2014

I work as the Donor Relations Coordinator at Lena Pope , an agency that serves children and families through counseling and education. We impact over 10,000 lives each year, and in 2013 we had a donor retention rate of 43% ( compared to 27% ). Over a 5 year period, we’ve gone from retaining 29% of our donors to 43%.

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Retention Rate Donor Lesson 53

Connection Cafe

MAY 6, 2015

Picture this: You’re at a donor event, making small talk with an attendee you have never met before and you’re struggling to come up with something to talk to them about. You glance at your watch uncomfortably, and then look up to see a long-time major donor walking up. Prospect research.

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Research Donor Museum Arts 20

Connection Cafe

DECEMBER 8, 2020

However, there are a few consistent best practices that can yield positive results for any size nonprofit, such as: Implementing donor management technology. Transitioning your fundraising to online platforms can help to significantly boost the visibility of nonprofits of all sizes. Implement donor management technology.

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Practice Donation Online Fundraising 33

Connection Cafe

NOVEMBER 29, 2017

The modern healthcare market is a competitive environment in which hospital foundations need to compete for donors. These donors are smart, mobile and social-savvy. There are ways to gauge what your donors are saying and address them according to their preferences. Tips to Incorporate Social Insights into Your Strategy .

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Social Media Retention Donor Media 23

Connection Cafe

OCTOBER 9, 2020

By now, it’s clear that the right tools to help you generate and use data in smarter ways will be key to ensuring resiliency for your nonprofit going forward. These events are classic ways for nonprofits to raise funds and engage donors with a memorable experience, and they’re fairly easy to adapt to virtual settings.

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Virtual Build Stream Registration 47

Connection Cafe

DECEMBER 2, 2016

Both are founders and CEOs of consulting agencies that focus on how nonprofits can more effectively communicate with supporters to grow their members and donors. Facebook has enough information on their members to help you be extremely targeted and test until you find the right demographic profile.

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Data Donor Beginner Database 20

Connection Cafe

AUGUST 1, 2013

Are you struggling to find ways to meet potential new donors? Do you often feel limited by your database, connections, and networks? So, how can this help you acquire more donors? Here are five steps to take to ensure ticketing will have real impact on your organization’s new donor acquisition strategy.

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Donor Benchmark Museum email 44

Connection Cafe

APRIL 29, 2014

After college, I was determined to find a career that would help me avoid numbers, measurements and calculations at all cost. If you’re in the business of encouraging donors to hand over dollars to support a mission, you likely get it. Marketing Manager at Blackbaud – follow Clare @clareinatx. .

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Marketing Donor Michigan Test 37

Connection Cafe

APRIL 14, 2015

Additionally, services provided by Blackbaud can be very helpful in keeping your data clean and your donors happy , specifically Deceased Record Finder. It’s nonproductive to send mail to donors who are deceased, and doing so is a great way to upset surviving spouses.

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Data Donor Museum Database 20

Connection Cafe

APRIL 30, 2015

You also most likely have some experience with accepting and tracking financial gifts from donors to a charitable organization. Sure we are all busy all the time, but any database manager will tell you about the importance of consistent coding structures , and how a little time now will save even more time in the future.

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Disaster Donor Data Organization 20

Connection Cafe

JULY 5, 2011

If you are like most non-profits, you define a major donor by the size of the gift to your organization. Some organizations set the major donor threshold at $1,000 or more, for larger organizations that threshold may be set at $10,000 or more. are notified with an email and prompted to call that donor to say thank you.

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Donor Gift Phone Relationship 54

Connection Cafe

JANUARY 14, 2019

And how can charities, like hospital foundations, use it to increase donor loyalty and generate higher return on investment (ROI)? In most hospital foundation annual giving programs, all donors regardless of donation trigger (e.g. Lapsed donor (< Thank you for your previous donations that have saved lives>).

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Personal Foundation Data Donor 22

Connection Cafe

MAY 4, 2020

Here, I’d like to (virtually) introduce you to Raymond Polikoski, Vice President of Finance & Administration at Special Olympics New York, and Jessie Salpeter, Senior Database Manager at National Park Foundation. Question: How will digital transformation help you to diversify revenue?

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Digital New York Nonprofit Database 29

Connection Cafe

JULY 29, 2016

But NTEN is certainly not the only organization leveraging advances in technology to make fundraising a donor-centric process. Many organizations hold large fundraising events offline where community members, leaders, board members, and donors are all gathered together in one room. Seeing each other is critical for success.

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Donor Technology Fundraising Offline 20

Connection Cafe

OCTOBER 4, 2017

Knowing who is most likely to give can help your organization target and prioritize prospects. You can use the information in the report to analyze your current database, and search for the best prospects among donors and non-donors. Next, plan who to target for conversion to a donor, or for increasing their giving.

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Share Demographics Profile Method 31

Connection Cafe

SEPTEMBER 27, 2017

The study provides useful and interesting insights on general philanthropic trends across the United States and confirms common wisdom about the anecdotal characteristics of our industry’s best donors. Or, what if 90% of your database meets all five criteria? Keep reading! Does that mean that you don’t have any major gift prospects ?

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Gift Research Lesson United States 44

Connection Cafe

AUGUST 2, 2013

If this sounds like your organization, then it may be time to do some sort of analysis of your database to help uncover some potential upgrades to your annual fund and major/planned gift prospects to assign and qualify in your portfolios.

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Question Gift Analysis Analytics 48

Connection Cafe

OCTOBER 12, 2017

Online giving is growing exponentially year-over-year as younger donors become supporters and older donors adopt the easy-to-make-a-donation strategy. Committed monthly donors , also known as “sustainers”, are on the rise as well. and Canada about their high-end donors and fundraising strategies focused on them.

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Gift Strategy Benchmark Arts 35

Connection Cafe

FEBRUARY 19, 2020

We all live in a world filled with technology, which can prove to be a help and hinderance to our work and personal lives. Not only does it result in lost contact with donors or prospects, but it is costly in staff time and resources. These timely updates give staff confidence in our database and save the foundation time and money.

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Data Technology Community eBook 37

Connection Cafe

SEPTEMBER 25, 2019

Though this is partially due to the natural progression of more people depending on technology, there are certain donation tools and other technology that can help you revamp your online fundraising to success! And what tools can we use to help us make this whole process easier? How do people pay? Customizable Donation Pages.

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Donation Tools Online Nonprofit 30

Connection Cafe

AUGUST 7, 2019

It is important to do everything in your power to engage supporters and maximize the impact of each and every donor. Plus, you’ll be deepening your relationships with donors along the way. Provide donors with matching gift resources. Provide donors with matching gift resources. Follow up with donors about matching gifts.

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Gift Fundraising Philanthropy Homeless 30

Connection Cafe

JANUARY 7, 2020

To help, here are some thought-starters from the Blackbaud Arts & Cultural team – along with a sneak-peek at what we have planned for 2020 so far. . . Personally Thank Your Visitors , Members and Donors . These days, simply cleaning your database isn’t doing enough to realize your organization ’s full potential.

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Culture Arts Organization Pledge 27

Connection Cafe

APRIL 3, 2019

Diagnostic analytics attempts to explain why something happened and helps to identify cause and effect. Predictive models help identify, for example, those in your database who are best suited for specific types of giving, such as annual, planned, and major giving. This type of analysis has served us fairly well to date.

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Analytics Data Fundraising Amazon 35

Connection Cafe

AUGUST 5, 2015

Initially, it was difficult to carve out time to take a step back and think about the bigger picture when it came to donor engagement and retention. The goal is for the event attendees to become annual donors. Seat a corporate partner next to a large donor’s table to allow for networking. Are you having a seated dinner?

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Retention Goal Donor Management 20

Connection Cafe

JULY 2, 2019

Treating Donors Like Customers (But Not in a Bad Way). Many fundraisers will recoil at the thought of calling donors “clients,” or, even worse, “customers.” The words alone create a dispassionate space between donor and fundraiser (and, by extension, the nonprofit). Stewardship is more than responding to donors’ needs.

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Adopt Service Fundraising Articulate 29

Connection Cafe

NOVEMBER 15, 2013

Now also keep in mind, there isn’t one organization that is not constantly updating the information on their donors. You should also consider doing a National Change of Address (NCOA) based on the number of constituents in your database. If you are conducting donor surveys, be sure the information is documented in the database.

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Data Strategy Database Analytics 36

Connection Cafe

OCTOBER 21, 2013

They wanted to understand how CRM is different from a traditional donor database and how nonprofits can benefit from investing in CRM. What’s the difference between CRM and a donor database? For example, do you know how many of your advocates are donors, or vice versa? Does it sound too good to be true?

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Management Database Blackbaud Sound 36