Forum One

APRIL 20, 2010

But have you ever wondered how you compare to other organizations? To help with this, Convio has released their Online Nonprofit Benchmark Study , which shares 2009 data from over 500 of their clients. Seventy percent of organizations raised more than they did the previous year. percent ( sign up for our newsletter here! ).

Metrics 52

Metrics Measure Web Convio 52

Care2

OCTOBER 18, 2007

57) Mobile (15) Nonprofit Benchmark Studies (15) Nonprofit Events (36) nptech (8) Online Advertising (5) Online Advocacy (47) Online Fundraising (97) Online Marketing (59) Online Organizing (32) SEO (3) Social Networking (109) Technology (31) Trends (51) Video (27) Volunteering (2) Web 2.0 (60) They are all recent or current Care2 clients.

Convio 28

Convio Award Social Media Advocacy 28

Care2

MARCH 28, 2008

57) Mobile (15) Nonprofit Benchmark Studies (15) Nonprofit Events (36) nptech (8) Online Advertising (5) Online Advocacy (47) Online Fundraising (97) Online Marketing (59) Online Organizing (32) SEO (3) Social Networking (109) Technology (31) Trends (51) Video (27) Volunteering (2) Web 2.0 (60)

Benchmark 28

Benchmark Convio Social Media Online 28

Care2

OCTOBER 18, 2007

57) Mobile (15) Nonprofit Benchmark Studies (15) Nonprofit Events (36) nptech (8) Online Advertising (5) Online Advocacy (47) Online Fundraising (97) Online Marketing (59) Online Organizing (32) SEO (3) Social Networking (109) Technology (31) Trends (51) Video (27) Volunteering (2) Web 2.0 (60)

Convio 28

Convio Austin Social Media Advocacy 28

Connection Cafe

DECEMBER 29, 2011

And to those of you still striving for that Holy Grail, keep tuned to this station because Convio will be back in January with tips, techniques, ideas and the occasional cyber musings (those would be from me) to keep you on the right path to achieving success in 2012. Happy New Year from all of us at Convio!!

Convio 46

Convio Analytics Newsletter Social Media 46

Care2

APRIL 15, 2008

57) Mobile (15) Nonprofit Benchmark Studies (15) Nonprofit Events (36) nptech (8) Online Advertising (5) Online Advocacy (47) Online Fundraising (97) Online Marketing (59) Online Organizing (32) SEO (3) Social Networking (109) Technology (31) Trends (51) Video (27) Volunteering (2) Web 2.0 (60)

Benchmark 28

Benchmark Convio Social Media Advocacy 28

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 30, 2009

Submitted by Jordan Viator, of Connection Café Hundreds if not thousands of online tools are available to help nonprofit organizations with online communication. Amid his top picks, David harped on a few tools and sites in particular David's top picks include: Social Networks. guest blogging nptech.

Jordan 83

Jordan Tools Online Cancer 83

NTEN

NOVEMBER 2, 2009

Meg Murphy, Convio. [Ed. The most popular pieces will be featured in our newsletter. Last year, Convio clients raised more than $777 million online and 2009 looks to be even better. Organizations of all sizes can get into the game, you just need a playbook. In 2008, Convio pioneered a new program called Convio Go!™

Convio 76

Convio Mail Newsletter Game 76

Care2

OCTOBER 20, 2007

57) Mobile (15) Nonprofit Benchmark Studies (15) Nonprofit Events (36) nptech (8) Online Advertising (5) Online Advocacy (47) Online Fundraising (97) Online Marketing (59) Online Organizing (32) SEO (3) Social Networking (109) Technology (31) Trends (51) Video (27) Volunteering (2) Web 2.0 (60) Well, thats exactly where APIs can be helpful.

API 28

API Convio Open Social Media 28

Care2

DECEMBER 5, 2008

57) Mobile (15) Nonprofit Benchmark Studies (15) Nonprofit Events (36) nptech (8) Online Advertising (5) Online Advocacy (47) Online Fundraising (97) Online Marketing (59) Online Organizing (32) SEO (3) Social Networking (109) Technology (31) Trends (51) Video (27) Volunteering (2) Web 2.0 (60)

Convio 28

Convio Studies Social Media Advocacy 28

Care2

AUGUST 26, 2011

Using the Internet to Raise Funds and Build Donor Relationships: Tools, Tips and Techniques for Boosting Donations , a new handbook from Convio, will help your organization see the big picture and create effective strategies for long-term success.

Tips 68

Tips Online Fundraising Poll 68

Zen and the Art of Nonprofit Technology

APRIL 17, 2008

Convio is getting into some interesting territory these days. They have released two studies, one on the “wired wealthy&# and another which is a “nonprofit benchmark index&# study – basically providing some benchmarks for organizations to measure themselves against, traffic, email newsletter click through rates, etc.

Open Source 111

Open Source Convio Benchmark RSS 111

Care2

JULY 9, 2012

If you are looking to improve your online communications and content, Convio recently shared a great list of suggestions about different types of content you can send to your supporters, and how often should you send it in order to maximize open rates, click-thru rates and, ultimately, fundraising. Enewsletters. When to Send: Monthly.

Communication 62

Communication Online Donor Convio 62

NTEN

OCTOBER 5, 2009

Ellie LaCasse wrote a great article for the MissionResearch GiftWorks newsletter about considerations and best practices for using technology to "Boost Volunteer Involvement and Satisfaction." " Convio released a report ranking the highest online-donating cities in 2008 and 2009 year-to-date. 500|5000 list.

NTEN 54

NTEN Drupal Convio Nptech 54

NTEN

FEBRUARY 17, 2010

Alan Cooke, Convio. More than $250 million was raised online for Haitian relief efforts in the first 21 days after the quake through Convio powered emails, websites, and other campaigns (up from approximately $120 million in the same period during Katrina). To get your invitation visit [link].).

Online 74

Online Giving Convio Mobile 74

Forum One

MAY 4, 2010

A few weeks ago, I wrote a blog post on how organizations can use Convio’s Online Nonprofit Benchmarks Study to determine how well they are doing online compared to others. The findings mirror many of benchmarks in the Convio report. Organizations with smaller list sizes have better response rates. donating money).

Benchmark 49

Benchmark Convio Trend Statistics 49

Connection Cafe

APRIL 9, 2010

If you currently work in a nonprofit organization, or the corporate world for that matter, you've no doubt had a conversation in the past year about "generational differences" today. How likely is someone in Generation X going to donate to my organization? Newsletters, newsletter, newsletters! My main takeaway?

Generation 50

Generation Research Relationship Donor 50

NTEN

AUGUST 25, 2009

I even organize conferences and events like the Women Who Tech TeleSummit that have a progressive slant. Frustrated, I took my online organizing skills and used the Twitter petition tool Act.ly to petition Tim O'Reilly, one of the most established conference organizers to add more women to his conferences. Did it work?

Business 72

Business Learning Nptech Conference 72

NTEN

FEBRUARY 17, 2010

The big news is (if your organization is anything like Pathfinder ) that increasingly donors, boards, and senior management are asking "why aren't our videos getting 1 million views?" As a sexual and reproductive health organization. For your organization, it might not be a problem. Why do you want people to share?

Video 72

Video Question YouTube Help 72

NTEN

MARCH 16, 2010

Tad Druart, Convio. Anecdotally and intuitively, you know that changing demographics and technology are driving a shift in your engagement with donors, volunteers, event participants and other people your organization relies on to fulfill your mission. The study suggests that peers will play a bigger role in influencing donations.

Generation 56

Generation NTEN Chart Donor 56

NTEN

NOVEMBER 24, 2008

Tom Krackeler, Convio. Tom is currently at Convio as Vice President of the Common Ground product line, a nonprofit constituent relationship management solution that Convio built on the Force.com platform from Salesforce.com. He is a frequent speaker and highly regarded presenter at several nonprofit conferences and events.

New York 36

New York New York City Mississippi Convio 36

NTEN

APRIL 16, 2009

Typical issues causing unsubscribes include: recipient no longer interested in your organization, emailing too frequently, emailing inappropriate content to a subscriber (e.g Tags: email jeff patrick measurement Newsletter NPTech NTEN. Hard Bounce Rate = # emails not delivered/# emails sent.

Metrics 53

Metrics email Campaign Rate 53

Care2

AUGUST 28, 2013

In my experience, the biggest difference in the varying payback on a Care2 multi-channel donor acquisition campaign (or any online acquisition) tends to be the total number of fundraising appeals that an organization sends to its supporters. In short, more good emails = more revenue.

email 77

email Fundraising Rate ROI 77

NTEN

MARCH 26, 2009

Tad Druart, Convio. While online fundraising continues to be a growth engine for many nonprofit organizations, the data -- real and anecdotal -- shows that engaging constituents through an integrated, multi-channel approach provides the greatest return over the life of most supporters. Integrate your people.

Integration 50

Integration Marketing Mail Channel 50

NTEN

AUGUST 25, 2011

It's probably the easiest calculation you can make that still produces valuable information for your organization. We very rarely send to our entire file; even our newsletter goes out in 6-8 different editions now, tied to job type. Just bear in mind that almost every industry survey will report slightly different numbers.

Rate 61

Rate Open Benchmark Mail 61

Connection Cafe

NOVEMBER 8, 2011

The following post is by Dennis McCarthy, Convio's VP of Strategy and Organizational Practice. This year’s winner of Best Integrated & Multi-Channel Campaign was The Trust for Public Land , an organization founded in 1972 to protect land for the public to enjoy as parks and public spaces. Author: Guest Blogger.

Convio 26

Convio Mail Lesson Channel 26

Care2

APRIL 16, 2008

57) Mobile (15) Nonprofit Benchmark Studies (15) Nonprofit Events (36) nptech (8) Online Advertising (5) Online Advocacy (47) Online Fundraising (97) Online Marketing (59) Online Organizing (32) SEO (3) Social Networking (109) Technology (31) Trends (51) Video (27) Volunteering (2) Web 2.0 (60) Well have it available for download, soon.

Advocacy 44

Advocacy Social Media email Online 44

Connection Cafe

JULY 7, 2011

The following post is by Sheetal Persaud at hjc New Media , a Convio partner in Canada. Whatever size of organization you work for, the chances are you could use some branding. The study also shows that email newsletters have higher open rates and click through rates then other kinds of email. Author: Guest Blogger. Stewardship.

Convio 24

Convio Benchmark PowerPoint Rate 24

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 16, 2008

Here are my slides from the Convio " Social Media for Social Good " for tomorrow. The webinar is sold out, but the folks at Convio are making the recording available if you sign up. Convio asked me to prepare something for organizations that are just getting ready to embrace social media. tags: nonprofit socialmedia ).

Marketing 70

Marketing Blackboard Social Social Media 70

Care2

FEBRUARY 7, 2009

57) Mobile (15) Nonprofit Benchmark Studies (15) Nonprofit Events (36) nptech (8) Online Advertising (5) Online Advocacy (47) Online Fundraising (97) Online Marketing (59) Online Organizing (32) SEO (3) Social Networking (109) Technology (31) Trends (51) Video (27) Volunteering (2) Web 2.0 (60)

Social Media 28

Social Media Difference Advocacy Case Study 28

NTEN

JUNE 18, 2009

What relevance does it have to a nonprofit organization like yours? Skype, Convio Common Ground, Google Apps, Salesforce.com). Cloud computing benefits nonprofit organizations of any size; small, medium or large organizations all have access to the same technology in the cloud. Amazon Web Services, Force.com, Facebook).

Jordan 74

Jordan Application Amazon Mashup 74

Connection Cafe

APRIL 7, 2011

Reprinted from Feb/Mar 2011 issue of Convio Connection : interview with Dave Hart, Chief Technology Officer, Convio. It doesn’t matter if I’m talking to an executive director, a CIO, or a director of development – they all want more insight into how their organization interacts with its constituents.

Offline 30

Offline Integration Convio Database 30

Care2

MARCH 25, 2008

57) Mobile (15) Nonprofit Benchmark Studies (15) Nonprofit Events (36) nptech (8) Online Advertising (5) Online Advocacy (47) Online Fundraising (97) Online Marketing (59) Online Organizing (32) SEO (3) Social Networking (109) Technology (31) Trends (51) Video (27) Volunteering (2) Web 2.0 (60) Well have it available for download, soon.

Advocacy 44

Advocacy Social Media email Online 44

Connection Cafe

AUGUST 12, 2011

The whole post, and especially the sentence "They are whole people who want to related to the causes they care about in multiple ways," resonated so much with the Convio team, that we just had to share this post with you. We can't wait to hear all your ideas on building organizations that engage constituents in a wholistic, cohesive way.

Team 28

Team Community Blended Amazon 28

Zen and the Art of Nonprofit Technology

OCTOBER 20, 2006

First off, a tip o’ the hat to NTEN for organizing this, the participants of the panel for an interesting conversation, and Mark Bolgiano from the Council on Foundations for awesome moderation. Also, basically, what made an API "open" was that it was free to use, and well documented. In fact, they are the future.

Web 100

Web API Open Source NTEN 100

Connection Cafe

NOVEMBER 10, 2011

As organizations plan for their events, one thing I would like to consider is the value after the event should be considered too. There is a hypothesis out there in the market that if I am a participant and a donor, I will be more valuable to the organization than if I am just a donor. This makes sense, right?

Influence 28

Influence Chart Rate Convio 28

NTEN

NOVEMBER 2, 2009

The most popular pieces will be featured in our newsletter. Nonprofit organizations simply have not had the resources to make use of similar solutions. Matt McCabe, Orange Leap. [Ed. note: This article is part of NTEN's Member Appreciation Month spectacular. You can read all the details here. ].

United Arab Emirates 36

United Arab Emirates Activities Active Activism 36