Think of all the places your organization’s name, staff, projects, programs or focus area could come up in the news, in campaigns, or in online conversations. To stay on top of it all, I suggest you create a listening dashboard for your organization - and here’s how to do it! Getting Started. Finding Feeds. Twitter Search.

This process is great to do as a team or as an organization.  It’s a great opportunity to bring different departments together to create a complete view of the organization’s audiences. How have you mapped your conversations and messages at your organization? Because it isn’t JUST a conversation!  Stand back!

The competition we conducted as part of this panel surfaced a collection of case studies of organizations using social media in their program delivery.  You can see the full collection, and how they were voted on by the community here: [link]. Create opportunities for iterations and involvement by community. Crowd vs Community.

For the TwiTip post, I rewrote it by adding steps for building community in general. Twitter can be a great space for building community around your membership-based organization, whether you work for a professional society, trade association or a cause-related nonprofit. builds community. So people can find you easily.

love community organizing. I’ve had experience organizing communities offline in local communities, and organizing community online – but the kind of organizing that inspires me the most is combining online and offline. What roles are important in online community organizing?

It sounds like a dry subject, but tagging is really super cool and ha massive implications for the design, building and nurturing of online communities and I thought I'd jot down some notes I took straight out of the book so you can see why. Tags by themselves are like a filing system without files - needs USERS and RESOURCES to be useful.

thought his five skills were equally significant viewed through the lens of the future "community manager". agree wholeheartedly with these and think they relate quite naturally to community management and community building (which is really the goal of engaging stakeholders). marketing? membership? Anyway. They are: 1.

When it comes to “nptech&# or nonprofit technology, there are more blogs and organizations and resources than any one person can find, let alone keep track of!  There are other places you can go to find more blogs and resources as well, like Alltop and even WeAreMedia.  I’m no exception.  So, why did I do this?

That said, in addition to being a great tool to  build your e-Newsletter list , if your nonprofit is regularly updating Facebook and Twitter accounts, then your organization needs to be able to produce, contribute, and distribute fresh, quality content. Share resources. Blogging only about your organization and its work is a mistake.

Most of my work in social media and nonprofits has been focused on the how to integrate a social media strategy as part of an organization's external communications plan or "outward" facing to engage audiences, consumers, and supporters.  Wikis for Communities of Practice conference. Technology for Communities project.