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Social CRM, part 1

Zen and the Art of Nonprofit Technology

We (the two partners of OpenIssue ) shared a cab from the Atlanta airport to the hotel when we arrived for the 2010 Nonprofit Technology Conference. And then, I’ll do my best over the course of the next few weeks to answer how these would get accomplished via the technological tools that most nonprofits use or can get access to.

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Help more nonprofits go to NTC

Judi Sohn

Attend webinars, get to know the movers & shakers through Facebook and Twitter. This year, I consciously decided not to apply for the Atlanta NTC. I got an e-certificate from United so my flight to Atlanta cost under $100 round trip. Participate in an affinity group. But the NTC is different. That balances out in my mind.

NTC 100
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Help more nonprofits go to NTC

Judi Sohn

Attend webinars, get to know the movers & shakers through Facebook and Twitter. This year, I consciously decided not to apply for the Atlanta NTC. I got an e-certificate from United so my flight to Atlanta cost under $100 round trip. Participate in an affinity group. But the NTC is different. That balances out in my mind.

NTC 100
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Philanthropy and Social Media: New Whitepaper from The Institute for Philanthropy

Amy Sample Ward

A similar example is that of an Atlanta city councilman who chose to post a message to Twitter asking for a medic to respond to an unconscious woman on the street rather than to dial 911 when his mobile phone battery was very low. The real-time web has also revolutionized the way we support local communities in disaster.

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The Secret to Going Viral: Harnessing the Kevin Bacon Effect

NetWits

His new book, Nonprofit Management 101: A Complete and Practical Guide for Leaders and Professionals , includes practical tips and tools from 50 recognized experts across 35 topics, and he recently launched a nationwide Social Media for Nonprofits conference series and his Advancing Social Impact blog on Skoll Foundation’s Social Edge.

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Reflections from Independent Sector and Blackbaud Conferences

Beth's Blog: How Nonprofits Can Use Social Media

Last week, I had the pleasure of facilitating a Networked Nonprofit and Social Media workshop at the Independent Sector Annual Conference “ Forging A Stronger Future Together &# in Atlanta. In many cases, the slow to change eventually adopt or they no longer remain relevant to their constituents, donors, or loose their edge.

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Citizen Tech: Social Media in Disaster Response

Amy Sample Ward

My contribution to the panel is to provide context about the use of social media in emergency and disaster response as well as an overview of some of the tools we saw deployed last year and we may see in the future. It eventually garnered 45,000 users who took advantage of the easy-to-access tool to place reports. Why Social Media?

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