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Social CRM, part 1

Zen and the Art of Nonprofit Technology

I’m hoping that someone (hint, hint) will write the blog post or report taking off on this work, and articulate the major nonprofit use cases for Social CRM. How do you know what percentage of your donors or constituents are on social media at all (twitter, facebook, myspace, linkedin?).

Social 165
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What's Your Big Idea for Change in America?

Beth's Blog: How Nonprofits Can Use Social Media

Ideas for Change in America is a project of Change.org and was launched in partnership with more than three dozen partners, including MySpace , techPresident , the Sunlight Foundation , Netroots Nation , Declare Yourself , Student PIRGS , Democracy In Action , Voto Latino , HeadCount , Change Congress and ShareOurStrength.

America 50
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Game Friday: Supporting Community Influencers

Museum 2.0

Notably, the Brooklyn Museum's heavy involvment with social networking sites like MySpace has extended the idea that museums are sites for discussion. People with "leadership, empathy for what people like and don’t like, ability to sooth ruffled feathers, articulate." Who are these influencers?

Game 20
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11 Qualities of an Effective Social Media Manager

Nonprofit Tech for Good

The best social media practitioners express their personalities with a dash of attitude and a bit of flair, and are comfortable articulating their opinions online. The nonprofits that are the most successful in social media today were on Myspace and YouTube in 2005 and 2006. Is an early adopter. They have time on their side.

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Thing a Day: Good or Glib?

Museum 2.0

In other museums, I don’t get enough and I feel lost, like there’s something beautiful nearby but I can’t quite see or articulate it. If the museum is just another slapdash work in progress, well, save that for your MySpace page. In some museums, this goes too far and I’m left feeling cold—like everything has been explained away.

Museum 20
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Betting on Braincake: Interview with Jen Stancil

Museum 2.0

So how do you design for that kind of maturity, and for kids who want a MySpace? We didn’t want to build MySpace. One of the vendors made a proposal to us with the phrase: “It’s MySpace meets NASA." When you’re reading Seventeen Magazine, you’re really about 13 years old. But we’re a non-profit.

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The One-Look Virus and Immersive Environments for Teaching and Learning

Beth's Blog: How Nonprofits Can Use Social Media

I don't think she is saying SL is a fad that will go away as other people without her depth of knowledge have articulated. If Danah is so deeply rooted in social spaces, like MySpace and others, it???s She is also saying that virtual worlds are not for everyone which is definitely true. s no wonder she does not see SL as a next step.