Zen and the Art of Nonprofit Technology

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Open Source vs. Proprietary: Nonprofit CRM

Zen and the Art of Nonprofit Technology

Organizations use this tool to track donors, send out newsletters, track the success of campaigns, track who is engaged with the organization in what ways, etc. It is quite broad in its feature set – it has donation pages, event management, e-newsletter functionality, even a case-management system.

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Integration of CRM and CMS

Zen and the Art of Nonprofit Technology

That sort of information could be a newsletter sign up, a contact form that should be responded to, an online donation or an event registration. This is when actual code is written in the CMS (via module or customization) which calls APIs on the CRM side to perform specific actions, such as adding records, syncing records, grabbing data, etc.

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Web 2.0 Part Vb:APIs

Zen and the Art of Nonprofit Technology

I hope that you all — on the nonprofit and smaller provider side are continuing to chime in now, with blog posts and reponses (send 150 words to us at bonnie [at] nten dot org for inclusion in the newsletter and the Open API Roundup on the blogs. at 9:16 am OK, cool, that makes sense.

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Integration of CRM and CMS

Zen and the Art of Nonprofit Technology

That sort of information could be a newsletter sign up, a contact form that should be responded to, an online donation or an event registration. This is when actual code is written in the CMS (via module or customization) which calls APIs on the CRM side to perform specific actions, such as adding records, syncing records, grabbing data, etc.

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What do web stats mean, anyway?

Zen and the Art of Nonprofit Technology

For organizations, web stats are useful indicators of how many people are being reached by their message, the geographical spread of the visitors and whether or not a specific campaign was successful in driving traffic or creating actions (like donations, or letters, etc.) What content does the best?

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