Sat.Feb 06, 2010 - Fri.Feb 12, 2010

VisionLink

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16 Million 2-1-1 Calls in 2009

VisionLink

'From our colleagues at the United Way of America, an update on 2009 Call Volume: 2-1-1 call centers across the country have completed their annual survey of call traffic. In 2009, these calls totaled more than 16 million calls across America. This is an increase of 13% in call volume over 2008. More than 40% of the 16,235,348 callers had basic human service needs for housing, utilities, food, clothing, personal and household goods.

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Feature Review, February 12th, 1:00pm Mountain

VisionLink

'Join us on February 12th for a Feature Review session focused on client needs and taxonomy management. Specifically, this session will focus on tools and tips for managing and reporting presenting needs, met and unmet needs. In addition, we will provide an overview of new and existing Taxonomy Management Tools. Note that this this session is helpful precursor to the Design Studio scheduled Feb. 26th (see below).

Review 100
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February 26th Design Session, 1:00 pm Mountain

VisionLink

'VisionLink’s development team is queued up to focus on another round of enhancements to the Taxonomy Management & Reporting capacities of CommunityOS, and we want your input! Join us for this important Design Studio that is designed for you to provide VisionLink with guidance based on your day to day experiences as we seek to improve on key features to the system.

Design 100