Connection Cafe

DECEMBER 13, 2011

Over the past several months I've had the pleasure of working with Convio's Engineering team on a number of new features for Luminate Online. This Winter, Luminate Online will officially support HTML5, allowing organizations to select this new DOCTYPE when building out content. Author: Noah Cooper. And proud of it. Oh, memories.

Convio 49

Convio Script AJAX API 49

Nonprofit Tech for Good

MAY 24, 2012

As the reports come in, I’ll organize them by continent. 1) 2012 Nonprofit Social Networking Benchmark Report :: Download. 2) 2012 Online Marketing Nonprofit Benchmark™ Study :: Download. Published by Convio. View: All Convio Reports. Published by Convio. View: All Convio Reports. Thank you.

Report 100

Report Convio Blackbaud Benchmark 100

Robert Weiner

SEPTEMBER 20, 2012

Nonprofits that are currently using Common Ground Enterprise, Luminate, and Convio Online Marketing are also nervous. I’ve been hearing from many large organizations that are wondering whether they should be looking elsewhere. I doubt they’re the only ones.

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Blackbaud Convio Database Statistics 171

Connection Cafe

OCTOBER 25, 2010

What do you get when you cross a bunch of activist Convio employees with some other techie Convio employees and a product manager who is really excited about the new Convio Advocacy API ? A grassroots campaign targeting the CEO of Convio, Gene Austin , of course. Let me explain. Not much of an example, that's what.

Baltimore 31

Baltimore Austin Convio API 31

Connection Cafe

JANUARY 17, 2012

In no particular order, here they are, 12 in 2012: books that nonprofit/marketing/fundraising nerds like us should give a gander. Includes a chapter by Dennis McCarthy, Convio’s Vice President of Strategy and Organizational Practice. Fundraising Analytics : Using data to support your donor-centric organization.

Case Study 55

Case Study Org Nonprofit Chapter 55

NetWits

APRIL 12, 2013

Dennis McCarthy and I had the pleasure of presenting Online Benchmarking: What Worked in 2012 at the Nonprofit Technology Conference in Minneapolis, MN. The 2013 Blackbaud Online Benchmark Report (formerly The Convio Online Benchmark Report ) is in its seventh year started by Convio’s Founder, Vinay Bhaghat.

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Benchmark Report Online NTC 116

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 6, 2012

The 2012 Nonprofit Technology Conference (NTC) was the 12th conference that I have attended (it had earlier reiterations). Every year it is like attending a family reunion. I have some many friends and colleagues that I only get to see once a year at the NTC. Several individuals in the nonprofit technology community were recognized.

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Conference Technology NTC Minneapolis 96

NetWits

APRIL 2, 2013

In a couple of weeks, the 2013 Blackbaud Online Marketing Benchmark Study will be released (previously the Convio Online Marketing Benchmark Study ). The annual report informs how organizations measure impact relative to their peers. You may ask, does that mean my organization should be sending more email?

Rate 139

Rate San Diego Open Benchmark 139

NTEN

FEBRUARY 23, 2012

Fork over your lunch money to a local Austin organization and Convio will match your donation! NTEN Community Series: Austin If you're going to be in Austin for SXSW or are a local nonprofit organization, we hope you'll also participate in the first of our Community Series events for 2012, taking place in Austin on March 9th.

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NTEN Austin Colorado Convio 69

Connection Cafe

DECEMBER 29, 2011

And to those of you still striving for that Holy Grail, keep tuned to this station because Convio will be back in January with tips, techniques, ideas and the occasional cyber musings (those would be from me) to keep you on the right path to achieving success in 2012. Happy New Year from all of us at Convio!!

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Convio Analytics Newsletter Social Media 46

Connection Cafe

APRIL 2, 2012

Today, the NRC, Nonprofit Research Collaborative , of which Convio is a member, announced the results of our spring survey. In 2011, over half of all the nonprofit organizations surveyed in both the U.S. and Canada saw increases in contributions. In fact, the results indicate that this is the first increase seen in the U.S.

Survey 31

Survey Convio Canada News 31

Connection Cafe

JANUARY 18, 2012

Based on the rock solid fundraising performance by Convio clients, I’m hopeful of what’s to come in 2012. Overall, Convio clients raised 17 percent more online in the last three months of 2011 than in 2010. ” How will you carry-over your year-end momentum into 2012? Author: Jill Ward.

Fundraising 36

Fundraising Phase Conservancy Convio 36

Connection Cafe

MAY 4, 2012

Today, Friday May 4, 2012, is my last day at Convio. In the end I decided to reflect on my favorite quote by Mahatma Gandhi, “be the change you wish to see in the world,” as I feel it encapsulates the Convio story very well. I believe Convio is emblematic of this model.

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Change Convio Adopt Hurricane 54

Connection Cafe

APRIL 26, 2012

While enjoying the spring conference circuit, Convio put our (very patient) camerapeople and me to work. Then we took the answers, identified trends, wrote up the "Heartbeat of the Industry" report and made a YouTube video (because it's 2012 and that's what you do right?). ” What do you think the biggest challenge is?

Industry 39

Industry Sample Convio Nonprofit 39

Connection Cafe

NOVEMBER 29, 2011

This month for the Connection Café podcast series with Convio employees, I had the pleasure of speaking with Kenneth Kuhler, an Account Executive in Convio’s Sales team. Also if you have any suggestions for ways to improve the podcast in 2012, please let us know. Connection Cafe Podcast 4 - Ken Kuhler.

Convio 22

Convio Podcast Audio Files 22

Connection Cafe

JANUARY 26, 2012

You want to know how other organizations fundraising programs performed in 2011. You want to see where your organization stacks up in terms of goals for 2012. You want to know how other organization’s boards are engaged in fundraising. Probably not – so take advantage of a group that will do it for you.

Survey 29

Survey Fundraising Indiana Statistics 29

Connection Cafe

JUNE 13, 2013

Many of these metrics describe participant behavior and organization. Post event surveys revealed the number one reason participants didn’t fundraise in 2012 was “No one asked me to”. Find out how your event measures up to its peers in Blackbaud’s 2012 Peer-to-Peer Event Fundraising Benchmark Study. Encourage self-donation.

Metrics 42

Metrics Benchmark Fundraising Stats 42

Care2

JULY 22, 2011

For most organizations, the heart and soul of communications is the email list. Some sources are indicating that more people will own smartphones than traditional cellphones by 2012. As Gary Vaynerchuk put it the other day , you need a mobile strategy by 2012. could embed the video]. Five Themes to Focus On.

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Mobile email Strategy gMail 77

Connection Cafe

FEBRUARY 27, 2012

Recession and slow recovery have reduced the total giving, more organizations are competing for constituent mindshare and walletshare , and there are proposals to reduce the charitable gift deduction and a rise in postal costs. What are we to do? Ready to explore mobile or social fundraising and don’t know where to start? Stewardship.

Marketing 26

Marketing Convio Analytics Channel 26

Connection Cafe

MARCH 12, 2012

You’ve probably noticed that many of us at Convio have been thinking and talking a lot about multichannel communication with constituents. As part of a broader CRM strategy, multichannel campaigns are critical for nonprofit organizations to be thinking about. Author: Corey Pudhorodsky.

Storytelling 51

Storytelling Interaction Channel Technique 51

Connection Cafe

AUGUST 29, 2011

The 2012 Summer Reading List for me included some light reading like The Confession (ok maybe that one wasn't so light.) That means if you are a horse organization in Wichita and “horses, Wichita” doesn’t bring you up wicked fast, kiss those web visitors goodbye. Author: Cheryl Black. Just ask your constituents.

Wichita 48

Wichita Report Social Media News 48

Connection Cafe

OCTOBER 3, 2011

Judi is currently Vice President of Operations of Fight Colorectal Cancer , an organization she helped start in 2005. She is co-moderator of the popular community-led Nonprofit Salesforce Practitioners listserv and will be joining Convio’s Common Ground team as a full-time employee in January 2012. Never fear.

Tips 29

Tips Cancer Convio Listserv 29

Connection Cafe

OCTOBER 6, 2011

David Glass from World Wildlife Fund and I had a blast spending our Wednesday morning with folks at the Convio Summit during our session "All Roads (Should) Lead To Sustainers.". Look for our book, published by Glass Heaven Convio WWF Publishing Co. Author: Sally Heaven. LLC , arriving on electronic shelves sooner or later, maybe ;).

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Test Slides Convio Europe 34

Connection Cafe

FEBRUARY 15, 2012

Is your organization ready? And that in 2012, sales of smartphones are poised to outpace sales of PCs. I carried an old-fashioned flip phone for so long that some of my friends at the Convio Summit 2010 made fun of me. Author: Sally Heaven. Mobile is a growing trend that just won't quit. And I've never looked back.

Mobile 31

Mobile Ipod Phone Laptop 31

Care2

APRIL 16, 2008

57) Mobile (15) Nonprofit Benchmark Studies (15) Nonprofit Events (36) nptech (8) Online Advertising (5) Online Advocacy (47) Online Fundraising (97) Online Marketing (59) Online Organizing (32) SEO (3) Social Networking (109) Technology (31) Trends (51) Video (27) Volunteering (2) Web 2.0 (60) Well have it available for download, soon.

Advocacy 44

Advocacy Social Media email Online 44

Connection Cafe

AUGUST 1, 2013

So what’s an organization to do? According to the 2012 Convio Benchmark report, an email address is worth the $12.92 in annual donations for your organization. This starts with the line, or website, where the ticket purchase happens and extends until after their visit with your organization. Create a spark!

Donor 44

Donor Benchmark Museum email 44

Connection Cafe

OCTOBER 11, 2011

Last week at the Convio Summit, discussions of how to get started with mobile abounded. ” Bottom line: If your organization hasn’t invested in creating a mobile presence, but you’re thinking about campaign strategy for 2012, consider putting a mobile website foray at the top of your list. No exceptions.”

Mobile 37

Mobile Question Org United States 37

Care2

MARCH 25, 2008

57) Mobile (15) Nonprofit Benchmark Studies (15) Nonprofit Events (36) nptech (8) Online Advertising (5) Online Advocacy (47) Online Fundraising (97) Online Marketing (59) Online Organizing (32) SEO (3) Social Networking (109) Technology (31) Trends (51) Video (27) Volunteering (2) Web 2.0 (60) Well have it available for download, soon.

Advocacy 44

Advocacy Social Media email Online 44

Connection Cafe

JANUARY 12, 2012

But with 2012 in full swing, it’s time to harness the momentum you created with year-end supporters to kick-start fundraising in the new year. To ramp up, here are a few tips you can put in practice today (from Convio’s guide, Utilize Year-End Momentum: Kick-Start 2012 Fundraising ) with no major overhauling required.

Fundraising 33

Fundraising Pledge Newsletter Rate 33

Amy Sample Ward

MAY 6, 2012

—– The first week of April was like an annual family reunion for the nonprofit technology community as the 2012 Nonprofit Technology Conference (NTC) converged on San Francisco. You can read the post and join the conversation on the SSIR blog , or read the post in full below. Drawing is the new Elevator Pitch.

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Conference NTC Technology San Francisco 197

Connection Cafe

JANUARY 25, 2012

Almost every day I see some sort of “These cities made the top 10 because … they are the greatest places to live, they have the most active lifestyles for singles, they raise the most organic chickens,” and so on. It’s a new year and you have an opportunity to upwardly influence your city’s 2012 ranking.

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Austin Minneapolis Convio Influence 55

Connection Cafe

MAY 6, 2013

Our analytics team looked at Convio Luminate Online email performance data from 2009-2011 to identify trends for organizations to enhance their existing year-end fundraising efforts. In January, we concluded the series with a post that summarized the 2012 year-end findings.

Program 39

Program Online Test Mobile 39

Connection Cafe

DECEMBER 6, 2011

It’s that time of year when the holidays just start barrel rolling into one another and before you know it, they’re over and it’s 2012. Using the Convio database, FBNYC is now able to segment their emails so that food assistance programs receive only the instructions relevant to them. Author: Blair Naylor.

Hunger 31

Hunger New York City Turkey New York 31

Connection Cafe

SEPTEMBER 22, 2011

I dusted off my former Jewish non-profit staffer cap then connected with a few savvy folks* within Convio-land and am here to share some Jewish High Holiday online marketing tips with you. Many Jewish organizations assume that just because its shofar time , it is an obligatory time to send out an appeal. To Appeal or… Not?

Fundraising 46

Fundraising Hype Convio 46