Case Study from Stories of Our City: Using Qriously to get feedback from the world

Qriously is a new application that puts questions you ask out to the world (or country, region, etc.) through replacing mobile ad space. I’ve played around with it and absolutely loved it! So much so, that I gave away access to five organizations to try it themselves. One of the winners was Katy Gilbert from Stories of Our City. I’m really excited to share her guest post below where she documents some of the questions they asked and how they interpret the feedback to inform their work and programs.

Here’s a Qriously case study, from Katy Gilbert – enjoy!

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I have been using our free Qriously account for the last month.  (Thanks Amy for getting us hooked up!) I wasn’t sure what to expect, but loved it straight from the start.  It is easy to use and understand.  The data is clearly laid out.  And it was so much fun to watch people answering the questions and getting real time data to things that would help our project.

Background on the project:

Stories of Our City is a worldwide project sharing true stories from around the world.  We believe that if people will listen to each other they will understand each other better – and hopefully take steps as world citizens to build a more peaceful world.

With this in mind, we asked questions in 3 primary areas:

  1. content- “what kind of stories do people like?”
  2. ideas about peace “what do people think about world peace?”
  3. social media “how can we use social media to engage people in our project?”

Questions & Qriously Answers

Here is a run down of questions we asked and the way people responded around the world:

Content

“what kind of personal stories do you like best?  Funny or Dramatic

“what kind of stories do you like?”   Funny or Dramatic

Dramatic won the first one, but then funny won the second question. It was helpful to know that people want to listen to moving, dramatic stories if they are listening to life stories.

Peace

“What will stop the next war?” Understanding or weapons

With understanding winning out by 8.6 %.  But the interesting thing is you can see what people in certain locations think of your question.  For instance, in India, weapons won out.  But in the U.S. it was understanding.  It was great to be able to see the geographic breakdown on these kinds of questions.

“will there ever be world peace?” Yes or no

Although most Americans answered “no,” the Argentinians were the most optimistic of all the countries.

“what effects world peace?” World leaders or citizens

It was interesting to note that most people think world leaders (18% more than citizens).  This helped us realize that our project (dealing mostly in helping citizens understand each other better) has barriers to overcome in helping other people see that their actions effect world peace.

Social Media

The last category of questions that we asked was regarding Facebook and Twitter use.  We needed to know more about how people use facebook, so we asked them:

“what are you most likely to share on Facebook?” Photos or links

The results were tied.  So, we know that we can add photos and links to help engage people on our website and we don’t have to worry about not engaging a certain group.

“what do you share on Facebook?” Photos or random news

We found out that people are more likely to share photos.  So, now we know to spend time getting great photos and not so much time on being cute with the random facts.

We also asked people if they had ever heard of Stories of Our City and if they visit our website daily or weekly, etc.   It is a great way to find out how you are doing in your marketing strategies! – like having a global focus group at your disposal!

So, basically, I love Qriously and I am so glad that we got to give it a go- Thanks a ton!

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