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A New Power Couple—Humans Plus Bots Deliver Member Delight

.orgSource

What could be more personal than a good old-fashioned conversation? Post-pandemic, we’re seeing more businesses realize the value of conversational marketing, or actually talking with their customers and letting them respond. Consider this—the typical sales funnel puts a conversation at the end of multiple one-way interactions.

Las Vegas 251
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March 2011 Community Builder Chat Archive (#CommBuild)

Amy Sample Ward

This month’s chat focused mainly on sharing lessons and examples from the 2011 Nonprofit Technology Conference , which took place in Washington, DC, last week. Engagement for advocacy vs non-advocacy organizations. It was a rich conversation, so I haven’t tried to pull out specific quotes.

Community 123
professionals

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[Book Interview] Nonprofit Example of Social Media Excellence: Taproot Foundation

Nonprofit Tech for Good

Organization: Taproot Foundation. Organization Size: 40 Employees. What was the very first social media tool your organization utilized, and when? Which tool has been surprisingly useful in getting out the word about your organization and its programs? Name (s): Dupé Ajayi and Megan McDonald. LinkedIn: taproot-foundation.

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[Book Interview] Nonprofit Example of Social Media Excellence: National Wildlife Federation

Nonprofit Tech for Good

Organization: National Wildlife Federation. Organization Size: 400 employees. What was the very first social media tool your organization utilized, and when? What was the very first social media tool your organization utilized, and when? Back in 2006 when I joined the organization we had a MySpace page with 25 friends.

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[Book Interview] Nonprofit Example of Social Media Excellence: The Nature Conservancy

Nonprofit Tech for Good

Organization: The Nature Conservancy. Organization Size: +1 million members, +3800 staff. What was the very first social media tool your organization utilized, and when? Which tool has been surprisingly useful in getting out the word about your organization and its programs? Name: Amy Ganderson. Website: www.nature.org.

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Live blogging from the 2011 Millennial Donor Summit: The Generational Divide (Panel Discussion)

Amy Sample Ward

Today, I’m live blogging a few sessions from the 2011 Millennial Donor Summit. Both of these organizations have both been able to figure out how to bring people together across ages, cultures, etc. The Red Cross has been around for 130 years and so much has changed – for example with text-to-give after disasters.

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Guest Post: Infusing “Social” into Social Justice Organizations

Beth's Blog: How Nonprofits Can Use Social Media

Infusing Social Into Social Justice Organizations – Guest Post by Daniel Jae-Won Lee, Executive Director of the Levi Strauss Foundation. Time Magazine provocatively named “The Protester” as its 2011 “Person of the Year” for its riveting influence on last year’s social and political events.

Social 108