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A New Power Couple—Humans Plus Bots Deliver Member Delight

.orgSource

Whether it’s via a chatbot, a human, or some combination of the two, dialoguing in real time is a powerful tool to build sales and loyalty. and in 2011 won a $1 million prize! Drift Research Report) Businesses that adopt conversational marketing are 80% more likely to retain customers. I frequently write about Association 4.0

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International Human Rights Day 2011

Beneblog: Technology Meets Society

Since its adoption at the United Nations General Assembly in 1948, the Declaration has become a universal standard for the promotion and protection of human rights worldwide. 2011 has been an amazing year for human rights defenders. 2011 has been an amazing year for human rights defenders. and Catherine T.

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The more you know: Salesforce Person Accounts for associations

Nimble AMS

Originally, Salesforce started as a Business-to-Business (B2B) tool. Nimble AMS was an early adopter of Person Accounts,” said Jeff Golembiewski, Nimble AMS, VP of Business Solutions & Partnerships. “In In 2011 we started using Person Accounts and we have just loved it ever since.”

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Social Media for Social Good: A How-To Webinar for Nonprofits

Nonprofit Tech for Good

communications and fundraising, and then quickly moves on to a discussion about the importance of integrating the tools from each era in order to maximize your nonprofit’s Return on Investment (ROI) from utilizing social media and mobile technology. This webinar will likely be presented monthly through the end of 2011.

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Social Media: What To Do If Your Boss Doesn’t Get It

Nonprofit Tech for Good

Originally published in the November 2011 issue of Fundraising Success Magazine where I have written a quarterly column throughout 2011. Though Facebook had gone public nine months previous, Facebook Groups were only just beginning to be used as community-building tools by nonprofits and Facebook Pages didn’t exist yet.

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NTEN Receives $1.1 Million Grant from Google to Aid Nonprofit Technology Adoption

NTEN

Wendy Harman, American Red Cross - The American Red Cross looks forward to exploring the increased capacity of NTEN's invaluable tech savvy playground, where nonprofits learn to play well with each other and with the tech tools that empower us to fulfill our missions.

NTEN 100
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NTEN Receives $1.1 Million Grant from Google to Aid Nonprofit Technology Adoption

NTEN

Wendy Harman, American Red Cross - The American Red Cross looks forward to exploring the increased capacity of NTEN's invaluable tech savvy playground, where nonprofits learn to play well with each other and with the tech tools that empower us to fulfill our missions.

NTEN 100