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-  Crowdsourcing: Measuring the Impact of the Crowd in Funding and Doing
Crowdsourcing 101. View more presentations from Beth Kanter. The focus has been to develop practice and share insights on networked effectiveness. I’ve had the pleasure working with Diana Scearce , from Monitor Institute, who has been facilitating and weaving this network. What do you track? What domains of impact should be considered (e.g.
-  Four Models for Active User Engagement, by Nina Simon
Source: Share Your Ideas. Note from Beth: I first encountered Nina Simon through her awesome blog back four or five years ago. I got a chance to meet her face-to-face for the first time at the Nonprofit Technology Conference in 2007. Nina has written a fantastic book engagement called The Participatory Museum. Science has an answer.
-  Networked Nonprofits Deconstruct Social Media Fears
This morning Allison Fine and I got up extra early for a Bagels and Books Event for The Networked Nonprofit at the National Conference on Volunteering and Service here in NYC. At book events, one of the most common themes we hear from nonprofits is about the fear that organizational leaders have about social media. Present their stories.
-  Reflections from SexTech Conference
On Saturday, I was delighted to have an opportunity to attend and speak at the SexTech 2010 Conference. Sex::Tech 2010 Presentation View more presentations from Skild. On Saturday, I was delighted to have an opportunity to attend and speak at the SexTech 2010 Conference. Their presentations rocked and I've included them below.
FROGLOOP  Are Nonprofits Wasting Time Developing Mobile Apps?
| FRIDAY, NOVEMBER 26, 2010
According to a June 2010 Nielsen survey of 4,200 people who had downloaded an application in the past 30 days, games were the most downloaded and followed by music, social networking, news and weather, maps, search, video and movies. New tools and mobile apps should always be on our radar. Consider what the most popular mobile apps are today.
WILD APRICOT BLOG  22+ Free Nonprofit Webinars for June 2010
| MONDAY, MAY 31, 2010
Our regular monthly round-up of free professional development opportunities for nonprofit folks is back for June 2010. It’s that time again! As always, Wild Apricot Blog readers will undoubtedly find events I’ve missed and add them in.( read more ).
TECH SOUP BLOG  Microsoft Office 2010: Our Favorite (New) Features
| MONDAY, JULY 26, 2010
The latest version of Microsoft Office came out last month and since then we've been fiddling, playing, testing, and tweaking to learn all we can about the 2010 version of the popular office productivity suite. In addition, we're conducting a webinar with Microsoft to go over some these features in more detail (sorry, it's full!)
NONPROFIT TECH 2.0  10 Twitter Apps for Nonprofits
| MONDAY, JUNE 14, 2010
An online database of Twitter Apps called oneforty currently lists almost 2,900 third-party Twitter Apps. While some nonprofits have been early adopters of Twitter Apps, the vast majority are not. They may not even know the tools exist. The ten Twitter Apps listed below are 10 of my 25 favorites: 1. Bit.ly : Bit.ly It is an absolutely must-use tool.
TECH SOUP BLOG  Microsoft Office 2010, SharePoint 2010, and the Cloud
| WEDNESDAY, JULY 7, 2010
Microsoft's new version of Office 2010 is interesting in several ways, especially in its approach to green IT and cloud computing. The free online version of Microsoft Office 2010, called Office Web Apps for Home and School is free to anyone regardless of whether or not they use a desktop version of Microsoft Office. read more.
-  Closing the Loop Between Social Media and Offline Action
I was in Oakland, CA and discovered Fenton's Creamery , famous for its ice cream. The line was out the door. Lines are good because you can contemplate that important decision: What flavor? I "liked it" from my iPhone. I've also been reading about tips. to track how your online social network activities are driving offline actions.
-  How Many Free Agents Does It Take To Change A Nonprofit Fortress?
Personal Democracy Forum: Rethinking Nonprofits. View more presentations from Beth Kanter. Allison Fine and I are honored to be delivering a conversational keynote at the Personal Democracy Forum today in New York City. Our session is part of a series brief talks that look at the future in a networked age. or institution to solve them.
-  A Social Publishing Strategy by John Gautam, Pratham Books
Source: Pratham Books. Note from Beth: During my trip to India in February, I was introduced to a nonprofit children's book publisher in India, Pratham Books. “It was set up to fill a gap in the market for good quality, reasonably priced children’s books in a variety of Indian languages. Since then, we have published and shipped over 8.5
-  The Dance Floor and The Balcony Social Media Training
OSI Workshop View more presentations from Beth Kanter. just finished doing a training for Open Society Institute media and information coordinators on social media with colleague, David Sasaki , from Global Voices. The idea is the "balcony" is the strategic, big picture and the dance floor is when we're in the thick of operations or "in the weeds."
FROGLOOP  How Useful is Social Media to Nonprofits?
| SUNDAY, SEPTEMBER 12, 2010
No matter where you look, social media is on everyone’s radar. The big question nonprofits ask is, how useful is social media? In an attempt to help nonprofits answer that question, Idealware , in partnership with NOI , recently released " The Nonprofit Social Media Decision Guide.". But only about 10% to 20% could confirm it.
-  How Can Volunteer Coordinators Help Their Organizations Become Networked Nonprofits?
Recently I got my first full-on blast of the Networked Nonprofit at a session the authors presented at the 2010 National Conference on Volunteering and Service. Swedish-Lesson - (Photo: International Federation of Red Cross/Hakan Flank/VolunteerMatch). Robert J. Rosenthal, Director of Communications for VolunteerMatch was a participant.
-  Social Media Lab: How To Become A Networked Nonprofit
Social Media Lab: Becoming A Networked Nonprofit. View more presentations from Beth Kanter. As Visiting Scholar in Nonprofits and Social Media at the David and Lucile Packard Foundation, I am coaching grantee organizations and leading workshops and peer trainings on how to become a Networked Nonprofit. There is also a social learning component.
NONPROFIT TRENDS  5 Troubling Nonprofit Statistics | Nonprofit Trends with Steve.
| THURSDAY, OCTOBER 28, 2010
All Blackbaud Blogs Contact Us Blackbaud.com About Nonprofit Trends Books Research Reports Speaking 5 Troubling Nonprofit Statistics Posted by Steve MacLaughlin on October 28th, 2010 I spend a lot of time looking at metrics and benchmarks from across the nonprofit sector. solicit The 2010 Cygnus Donor Survey notes this and other trends.
NONPROFIT TECH 2.0  10 Blog Content Ideas for Nonprofit Organizations
| TUESDAY, JULY 20, 2010
There are now over 143 million blogs on the Internet and when I launched Nonprofit Tech 2.0 in September of 2009, I had very low expectations. I wasn’t convinced at all that the world needed another blogger. But But within a few months it was clear that blogging was the missing piece in my online communications strategy. Share breaking news.
FROGLOOP  Top Five Tools for Listening on the Social Web
| MONDAY, JULY 5, 2010
Moving from a 1.0 world to a 2.0 world can be very scary for nonprofits. Senior leadership, in particular, isn’t comfortable giving up power and fear that they will lose control of their core messaging. It’s critical that nonprofits face their fears and take control. That’s not good! You will want to analyze the competition too.
AFP BLOG  Saving the web for the future - 02 Mar 2010 - Computing
| WEDNESDAY, MARCH 3, 2010
Saving the web for the future - 02 Mar 2010 - Computing: "The British Library’s UK Web Archive project to save all the UK’s free-access web sites underlines just how pervasive the internet’s role in people’s lives has become.
-  How Networked Nonprofits Use Facebook
How Networked Nonprofits Use Facebook. View more presentations from Beth Kanter. Introduction. Last year, Alan invited me to keynote the New Media Consortium ’s virtual conference to talk about the future of social and nonprofits. And, of course, to revisit my Cute Dog Theory and see how it applies to Networked Nonprofits. I struck out.
NONPROFIT TECH 2.0  10 Social Media Metrics for Nonprofit Organizations (and How To Track Them)
| WEDNESDAY, MARCH 24, 2010
“A survey of 200 charity and foundation professionals revealed that nonprofits are finding it difficult to determine how valuable social media tools are for their organizations. Seventy-nine percent said they hadn’t found ways to do so.” – Chronicle of Philanthropy, November 12, 2009. If not, it may be time to get some training. Blog Traffic.
-  Zoetica Salon Summary: Feeding America’s Social Media Measurement Strategy
Dan Michel, Digital Marketing Manager, Feeding America Twitter: @dpmichel. Social Media Measurement is this month’s theme on the Zoetica Salon hosted on my blog Facebook page. thought it would useful to have a more in-depth conversation in the Zoetica Salon with Dan so we could delve into KPIs for social media.
-  Minnesota Open Idea: Crowdsourcing Contest For Social Change Done Right
The Minnesota Open Idea is an example of an online social good contest that works. It combines expert judging with popular vote, online strategy with good old fashion off line organizing, links objectives to a theory of change, and incorporates a fun and engaging way for people to learn about and take action on a timely community problem.
-  Net Neutrality for Networked Nonprofits: Guest Post by Vince Stehle
Net Neutrality protest at Google HQ - GoogleRally 45 by Steve Rhodes, on Flickr. Note from Beth: Last June at the New York City book party for the Networked Nonprofit , Stephanie Strom, New York Times, moderated a discussion on the themes in the book. I did. Net Neutrality for Networked Nonprofits: Guest Post by Vince Stehle. Now, the U.S.
-  Bridging Offline/Online: Tweetups
Networked Nonprofits know how to close the loop between social media and offline actions. They understand that it is a scaffolded process. Whatever channel they use, they’re building a bridge from online to onland. Take Twitter for example. What’s A Tweet Up? It is an in-person meeting of Twitter users. Before. During. Have fun.
JOHN HAYDON  Nonprofit Social Network By Facebook Co-Founder To Launch In 2010
| TUESDAY, SEPTEMBER 21, 2010
Facebook Co-Founder Chris Hughes announced at yesterday’s Social Good Summit that he is building a social networking site designed to build and nurture long-term relationships between people and nonprofit organizations. Think Yelp for good. Support – Users will be able to support those organizations in a variety of ways. Big news?
NTEN  Technology Trends for Nonprofits in 2011
| MONDAY, NOVEMBER 8, 2010
To answer these questions and more, we at Smart Online™ used this last quarter of 2010 to try and unravel the ‘Technology Trends for Nonprofits’ in 2011. This is an indication that nonprofits are definitely moving in the right direction, which is also reflected in the Nielsen Study (What Americans Do Online, August 2010 ). Get Engaged!
NONPROFIT TECH 2.0  HOW TO: Add Your Nonprofit to Jumo (and Why You Should)
| TUESDAY, NOVEMBER 30, 2010
Jumo.com , the new social network for causes and nonprofits created by Facebook co-founder Chris Hughes went live this morning. They have launched with a small number of nonprofits, but you can easily add your organization in just a couple of clicks (if you are a 501(c)(3) as defined by the IRS). You do need a personal Facebook account to sign up.
NONPROFIT TECH 2.0  Five Reasons Why Nonprofits Who Utilize Social Media Should Also Blog
| WEDNESDAY, FEBRUARY 3, 2010
While that’s still true, blogging as a tool for nonprofits needs to be re-evaluated in 2010. There are currently 133 million blogs worldwide. The world doesn’t need another blogger, right? Wrong. Social media is content driven. That’s especially true on Twitter. The subject of nonprofits and blogging was very popular in 2006 and 2007.
-  How KaBOOM! Is Using a Networked Approach To Scale Social Change
Monitor Institute: KaBOOM! Case Study. View more documents from Noah Flower. Note from Beth: Please j oin me on June 21st from 1-2 PM PST for the virtual launch of The Networked Nonprofit. One of the key messages in the book is that nonprofits need to work less as isolated institutions and more as networks. which you should read in full. KaBOOM!
NONPROFIT TRENDS  Blackbaud Index for September 2010 | Nonprofit Trends with Steve.
| MONDAY, NOVEMBER 15, 2010
The latest Index data covers the 3 months ending September 2010 as compared to the same period in 2009. for the 3 months ending September 2010 as compared to the same period in 2009. for the 3 months ending September 2010 as compared to the same period in 2009. Read more about the methodology. over last year. million in revenue.
-  Approach Social Media Like Thomas Edison
One of the big themes in our book, The Networked Nonprofit , is the importance of experiments and not to frame them as success or failure but as learning. Thomas Alva Edison held 1,093 patents for different inventions. However, not everything he created was a success; he also had many failures. The design for Social Media Peer Group Learning.
-  What’s the ROI of Online Voting and Fundraising Contests?
Source: Extreme Foods. For the third and final Conversational Case Study on America’s Giving Challenge from Allison Fine and I, we pose a question rather than answer one: Is there a “special sauce” for successful participation in online fundraising contests ? The post summarizes the strategies used by contest winners. There are twenty questions.
-  What about Pscyho Socialgraphics?
Sigmund Freud I've been buried putting the final touches on some new curriculum for social media and nonprofit peer learning approaches. It's the dance floor and the balcony - both strategy and tactics but deployed in a lab with focused experiments, measurement, reflection and learning from peers. Pscyho Socialgraphics!!
FROGLOOP  Game Changing Strategies for Nonprofits in 2011
| TUESDAY, DECEMBER 28, 2010
saw (and responded to a few great appeals in 2010) but much nonprofit communication still seems artificial, inauthentic and dare I say boring! What fundraising strategies will be a game changer for nonprofits in 2011? What’s on tap for social media and advocacy? Holly Ross, NTEN. Mobile! And not apps. Be platform agnostic! Hyper local.
NONPROFIT TECH 2.0  10 Free Nonprofit iPhone Apps
| TUESDAY, APRIL 6, 2010
Updated: March 4, 2010. Released: February 12, 2010. Released: March 29, 2010. Released: March 9, 2010. Released: March 17, 2010. Released: Updated February 25, 2010. Released: January 19, 2010. Released: January 30, 2010. First there was 10 Nonprofit Text Alert Campaigns. App Name: NPR News.
-  Social Media and the Bottom of the Pyramid
Reaching the Bottom of the Pyramid View more presentations from Beth Kanter. On Thursday, I was honored to be part of a panel at NASSCOM CSR Track called "Reaching out to the Bottom of the Pyramid (BoP) Through Technology Services and Media." The moderator was the Seemantinee Khot , CEO, Suzlon Foundation. Prahalad and Stuart L.
-  Microsoft’s Networked Approach To Accelerating Social Change Through Technology
Ed Granger-Happ, Nethope; Claire Bonilla, Disaster Response Microsoft; Daniel Ben-Horin, TechSoup Global, Vida Durant, CARE USA. Chatting with David Connor , we both had the same reaction – who knew? Take for example deploying 200 sensors throughout the Brazilian rainforest to measure and visualize the effects of climate change.
NTEN  That's Not Nice! Top 10 Tips for Responding to Negative Comments
| FRIDAY, NOVEMBER 12, 2010
Pune Dracker, Director, Website Content & Editorial Services, ASPCA. Surprise, surprise: there’s no one right way to do it. Just think context, consistency and case-by-case. Here’s what some social media pros -- and our own Facebook fans -- have to say about responding to negative comments on blogs, forums and Facebook. Just the Facts. Or Not.
-  Nonprofit 2.0 Reflections: Sharing Practices Around Listening and Free Agents
I attend a lot of conferences , but mostly as a keynote speaker, workshop leader, or panelist. don’t often get a chance to listen and learn. That was the gift of attending Nonprofit 2.0 Conference , especially the “ unconference sessions “ in Washington, DC on Friday. A big thank you conference organizers! Don’t give up!
NONPROFIT TECH 2.0  7 Things Nonprofits Need to Know About the New Facebook Pages
| FRIDAY, DECEMBER 17, 2010
Are the new Facebook Pages here? Well, yes… kinda, according to Mashable. It’s been one heck of a long, drawn out launch riddled with false starts and confusion, but it does seem that at last the new Pages are finally here. Well, kinda. At first glance, I was taken aback, but after a few days thought the changes made a lot sense to me.
-  How To Make A Back Channel Light Up Like Clark Griswald's House
On Tuesday, I had the opportunity to do a Webinar called " Social Media for Trainers: A Bag of Tricks " over at the Engage 365 Online Community site. I blogged about the content last week. I had sooo much fun creating and delivering it. And, in looking over the evaluations and reviews , I think the participants did too. How: 6 Tools and Tips.
-  New Study: Social Media Use By Foundation Leaders
The Foundation Center released a report that documents the usage of social media tools by foundation executives based on survey responses from 73 members of the Center’s Grantmaker Leadership Panel. in philanthropic work, and highlights the social media activity of two “power users in the field.
-  Win A HP Computer and Printer: What's Your Theory of Change for Social Media Use?
HP is giving away laptop and printer bundles as part of its HP’s Create Change program which is an example of " embedded giving." That's a buzz word coined by Lucy Bernholz to describe the common practice of building a philanthropic gift into another, unrelated, financial transaction. Become a fan of HP for Home to share your ideas. Fine Blog .
JOHN HAYDON  A Case Study In Launching A Facebook Page
| MONDAY, JULY 26, 2010
The Brain Aneurysm Foundation hired Inbound Zombie in June to help create a stronger presence on Facebook. Following is a case study in launching their Facebook Page. Problems. There were several challenges they had with their current use of Facebook: Too Many Places - The Brain Aneurysm Foundation had a Group Page, a Cause Page, and even a Profile.
NONPROFIT TECH 2.0  Five Simple (and Fun) Ways to Promote Nonprofits on FourSquare
| SUNDAY, JANUARY 17, 2010
FourSquare is definitely starting to catch on with enterprising techie folks that love to be early adopters. That’s a good a sign. Adding a Nonprofit Venue on FourSquare just takes a few minutes, but it’s crucial that you do it right the first time. Make sure you spell out the name of the nonprofit. Don’t use acronyms.
NONPROFIT TRENDS  What is Jumo? | Nonprofit Trends with Steve MacLaughlin | a.
| TUESDAY, NOVEMBER 30, 2010
Posted by Steve MacLaughlin on November 30th, 2010 Jumo means “together in concert” in Yoruba, a West African language. About $500,000 came from unnamed individuals in the early days and in September 2010, Omidyar Network announced a grant of up to $750,000. When The Jumo website had its soft launch back on March 18, 2010.
NONPROFIT TECH 2.0  10 Types of Nonprofits That Absolutely Must Add Themselves to Foursquare
| MONDAY, JUNE 28, 2010
Foursquare now has 1.6 million users. That That may not seem like very many compared to Facebook’s 465 million users, but Foursquare is only one year-old and growing quickly. Part social networking site, part smartphone App, Foursquare is a tool meant to be primary used on the go on your smartphone. million venues. Mary’s Food Bank.
WILD APRICOT BLOG  20 Great Google Docs Templates for Non-Profits
| THURSDAY, AUGUST 26, 2010
Creating a presentation for your board? Wading into the end-of-project paperwork? Or maybe you’re signing up a new crop of volunteers for your non-profit. Whatever the task, odds are that there’s a time-saving template, free at Google Docs, to help you do more with less effort. read more ).
NONPROFIT TECH 2.0  Four Reasons Why Nonprofits Should Reconsider Facebook
| SATURDAY, APRIL 24, 2010
But for the second largest Internet company in the world with 2010 profit estimates to be between $1-2 billion, is that enough? As of April 2010, Fan Pages are now called “Official Pages and there is new Page in the mix called Community Pages. Reconsider. To think about again. To reassess. To reevaluate. Really?. on Facebook.
-  Who Is Your Mayor? Guest Post by Farra Trompeter, Big Duck
Enjoying a great view of Manhattan's skyline on the roof of Planned Parenthood Federation of America. L to R) Charles Lenchner, Shelley Bernstein, Naveen Selvadurai, Farra Trompeter, and Thomas Negron. I got a warm welcome and in turn I donated a copy of The Networked Nonprofit for a raffle. Thanks Fara. But I digress…. say about you?
NONPROFIT TECH 2.0  11 Holiday Gift Programs That Benefit Nonprofits and Make the World A Better Place :: 2010 Edition
| TUESDAY, NOVEMBER 9, 2010
In addition to all those wonderful programs, I wrote up 11 more for 2010. Last year’s list of nonprofit holiday gift programs has been getting a lot traffic over the last two weeks thanks to Google searches. It’s been a tough year for nonprofits … they could use your support. Purchase Green Gifts ]. Purchase Peace Bonds ].
-  Do Nonprofits Need To Consider iPads in their Mobile/WebStrategy?
My son, Harry, who likes most kids his age , loves screens: computer, video games, and television. Screen Time" is our house is limited and a reward for good behavior. He, of course, was very aware of the launch of iPad and wanted one. Me too). So after a good report card, I acquired an iPad. The game teaches strategy and visual skills.
FROGLOOP  It's About Impact NOT Influence
| TUESDAY, DECEMBER 21, 2010
Do you think your organization has clout or Klout ? Is your organization considered a content curator? Are you a leader or a follower? Or are social media ranking tools an example of more kool-aid mix being added to the overflowing punch bowl? Nope, it’s not possible. Advocacy - People taking action both online and offline.
FROGLOOP  2009 Nonprofit Benchmarks: How Does your Organization Measure Up?
| TUESDAY, APRIL 6, 2010
If your nonprofit is not developing yearly benchmarks for its fundraising program, website visits, email and e-newsletter open and click-through rates, start now. Establishing benchmarks helps organizations better leverage supporters, engage activists and keep websites dynamic with compelling content that drives people to take action.
HAVE FUN - DO GOOD  Your Free, Fun October/November 2010 Big Vision Worksheet
| THURSDAY, OCTOBER 7, 2010
hope you'll take a little time for yourself tonight, on your lunch break tomorrow, or during the long weekend to think about, and jot down: Your Three Big Vision Goals for 2010 What are three things you'd like to accomplish before the end of 2010? You can view and download past 2010 Big Vision worksheets here. 7-Nov. 23-Dec.
JOHN HAYDON  Does your org have a Facebook Page comment escalation flow-chart?
| THURSDAY, AUGUST 5, 2010
On Monday, we had a great discussion about managing comments on your Facebook Page. When to delete, when to reply and when to flag. In the comments, Steve Heye of the YMCA of Metro Chicago shared a “comment escalation flow-chart to help staff decide how to respond to various types of comments – on blogs, Twitter and Facebook.
-  Crowdsourcing Social Change: A Contest To Solve A Complex Problem
I've written a lot lately about contests ( Chase Community Giving and Pepsi Refresh ) here in the United States that are focused on "social media for social media." The core of the design is "popular vote" - the group whose idea gets the most people to vote for them wins. How can these goals be balanced? They are offering a small case incentive.
AMY SAMPLE WARD  Presentation: Social Media & Philanthropy
| SUNDAY, JUNE 13, 2010
This morning I had the great opportunity to present to the Next Generation Philanthropy course, a part of Institute for Philanthropy, here in London. It was a diverse set of participants and we probably could have talked all day had they not had a full day’s program to get through! Social Media & Philanthropy. Let me know what you think!
AMY SAMPLE WARD  Petition Apple to Support Nonprofits
| FRIDAY, DECEMBER 3, 2010
Thanks to the leadership and quick acting of Beth Kanter and Sue Anne Reed, there’s now a petition is up on Care2 focused on the fact that Apple’s iPhone app policy does not allow nonprofits to gather donations via the mobile phone platform. What do you think? Did you sign the petition – why or why not? Would love to hear from you!
JOHN HAYDON  Three killer tools to measure your Facebook clout
| WEDNESDAY, MAY 26, 2010
Your organization created a Facebook Page a few months ago. You’ve employed a few creative strategies to build up connections on your Page, increase engagement, and have even used it to promote a fundraising event. But you know that for the most part, you’ve been winging it. Or at least you’d get more like. What tactics worked?
WILD APRICOT BLOG  Association Jam: Top Links for October 2010
| TUESDAY, OCTOBER 26, 2010
Here’s a look at the most popular links submitted to Association Jam in October 2010, by topic category: Membership Are you a membership based nonprofit? ways to be better Mazarine Treyz | Wild Woman Fundraising Do you want to improve retention and.( read more ).
-  Conversational Case Study: Myth or Fact - Can Small Nonprofits Win with Social Media?
Photo by HeyDee Almost a year ago, Allison Fine and I finished a reflection paper on the lessons learned from the first America's Giving Challenge from the Case Foundation. This year, we are experimenting with incorporating social media techniques as part of the evaluation process for the second America’s Giving Challenge. Does it work?
NONPROFIT TECH 2.0  HOW TO: Effectively Manage Hate and Anger on Social Media Sites
| SUNDAY, MARCH 21, 2010
I normally try to leave politics and religion out of my work with nonprofits, but this time I need to make an exception. month ago I launched a Facebook Page called Accomplishments of President Barack Obama. You’ll have to deal with them maybe 2-3 times a year. And for most nonprofits, that’s still true. You have to moderate. Thanks!
NONPROFIT TECH 2.0  Three Reasons Why Nonprofits Should Give a Tweet
| MONDAY, JANUARY 4, 2010
FROGLOOP  Slacktivism: Why Snopes got it Wrong About Internet Petitions
| WEDNESDAY, APRIL 28, 2010
"It is always with the best intentions that the worst work is done," observed Oscar Wilde. At a time when civic engagement is more important than ever, it's a tragedy that this ill-conceived post has disempowered so many people. They spread like wildfire but then disappeared into cyberspace with little to no resulting benefit.
NONPROFIT TECH 2.0  Web 1.0, Web 2.0 and Web 3.0 Simplified for Nonprofits
| THURSDAY, JANUARY 28, 2010
While there are a good number of tech-savvy hipsters out there that understand terms like “ Static Web ”, “ Dynamic Content ”, “ User-Generated ”, “ Cloud Computing ”, and “ Semantic Web ”, the majority of nonprofits don’t talk or understand such tech speak. Web 2.0 and Web 3.0 Web 1.0 The donation process is not interactive or public. Web 3.0
CONNECTION CAFE  Top tips for Efficiently Measuring Social Media ROI & Getting Strategic with Your Data
| FRIDAY, JUNE 25, 2010
Author: Jordan Viator. Measuring the return on investment for any organizational effort is a standard of doing business. Was the recent direct mail you sent worth the investment? How much is your online fundraising augmenting offline efforts? Was the social media plan you implemented worth the time you spent running it? Specific and easy to assess.
FROGLOOP  Measuring the Impact of Your Social Media Program
| TUESDAY, OCTOBER 19, 2010
As nonprofits and advocacy groups delve deeper into social media, the need to assess their return on investment (ROI) is critical. Given the organizational goals of advocacy groups, it should be abundantly clear that ROI encompasses far more than fundraising, and in many cases will not include fundraising at all. Engagement. Reach.
NONPROFIT TECH 2.0  10 Fun and Totally Random Resources for Nonprofits
| THURSDAY, MARCH 4, 2010
Over the years I have stumbled across countless Internet gems, but the 10 below are those that I regularly and repeatedly return to. These resources are invaluable when looking for quality content to utilize and share on social media sites. If you have any favorites that you would like to share, please add them in a comment below. Thanks.
WILD APRICOT BLOG  Make Your Own Infographic
| TUESDAY, MAY 25, 2010
Infographics are to data what storytelling is to an annual report: a more engaging way to help bring attention and understanding to your nonprofit’s cause. Let’s take a closer look at these visual representations of data and ideas, along with great resources to help you get started on making your own infographic.( read more ).
AMY SAMPLE WARD  Beth’s Surprise Party: A Case Study in Crowdsourced Action
| TUESDAY, JANUARY 12, 2010
Yesterday was a very exciting day: we threw a surprise party for Beth Kanter online! It was a bit of fun mixed with experiment, and I think it was really successful. Here are some reflections about how we used crowdsourcing techniques for a very fast-moving campaign and lessons learned that may apply to your work. Hi friends-. Amy (& Stacey).
NTEN  Social Media and Privacy: Best Practices for Managing Your Personal and Professional Identities
| WEDNESDAY, APRIL 28, 2010
Andrew Heller, andrewheller.com. Here's the situation: midnight is fast approaching and the server is still down. After working on the problem for hours with your manager, you're still scratching your head over how to solve the problem. As the night wears on, business conversation slowly turns into personal conversation. " are bound to come up.
AMY SAMPLE WARD  Return on Engagement for your Community
| MONDAY, JANUARY 18, 2010
Today is Martin Luther King, Jr. Day and I’ve been watching the time zones wake up in the US and start Twittering about the various service projects and community building activities everyone is participating in. It’s been heart warming and also frustrating – I wish I could be so many places at once! Then or now.
NTEN  7 Ways for Nonprofits to Use Mobile Phones to Rake in Cash Monies
| MONDAY, SEPTEMBER 13, 2010
moment in January, 2010, when an outpouring of donations followed the devastating Haiti quake. Ben Rigby, The Extraordinaires. If you’re like most people working at a nonprofit, you probably had a “Holy Mobile!” This, you expected. The Red Cross received 4.1 You breathed in. Did you miss mobile? Where did all of these donors come from? Voila!
FROGLOOP  Ten Ways to Engage Your Supporters
| FRIDAY, AUGUST 13, 2010
How does your nonprofit typically engage with your supporters? Is your ongoing online communications mainly comprised of action alerts to sign petitions or donation appeals pleading for money? If you answered yes, then your nonprofit is missing out on major opportunities on engaging and developing deeper relationships with your supporters.
NETWITS  Social Media Strategy: Pancreatic Cancer Action Network
| THURSDAY, JUNE 24, 2010
Our social media strategy for nonprofits series continues by taking a look at how the Pancreatic Cancer Action Network ( www.pancan.org ) uses social media to enhance their online efforts. This organization is dedicated to advancing research, supporting patients and creating hope for those affected by pancreatic cancer.
AMY SAMPLE WARD  Listen First! Finding Networks and Connections in Social Media
| FRIDAY, APRIL 9, 2010
Notes from the 2010 Nonprofit Technology Conference for: Who : Speakers: Susan Tenby | TechSoup Global; Janet Fouts; Kira Marchenese. Listen first and discover where the conversations are! —– Tools for listening: Goodbyebuddy – find out when people aren’t listening to you any more. Learn what people want to hear.
NETWITS  5 Reasons Why Your Email Got Deleted
| THURSDAY, NOVEMBER 11, 2010
Would you be happy with a return of.30 cents per email address when asking your supporter based for money through an email appeal? With 10,000 people in your email list you’d make $3,000.00 in revenue from one mailing. Subtract the money it cost you to send the email and you’re looking at a pretty good RIO. bet you’d go for that, right? Poor Design.
FROGLOOP  Does Your Nonprofit Need a Social Media Guide?
| FRIDAY, JANUARY 22, 2010
Guess what one of the biggest challenges nonprofits face today when adding a blog to their website or diving into social media? Giving up control. Does this sound familiar? Should blog comments be moderated? Should we even allow public comments on our blog? How do we handle negative comments? Just delete them? How do we deal with trolls?
NONPROFIT TECH 2.0  HOW TO: Update Your Nonprofit’s Wikipedia Page (and Why You Should)
| MONDAY, JUNE 7, 2010
Now that most nonprofits have a Community Page on Facebook in addition to their Official Page, it is crucial that nonprofits create a Wikipedia account to edit, maintain, and “Watch their organization’s Wikipedia Page. For example, I used to work for a nonprofit called Global Exchange. Notice how the Community Page has a Wikipedia Tab?
-  Lethal Generosity: CSR Context Is Important
Lethal Generosity View more presentations from Beth Kanter. On Wednesday, fellow Zoetica founder, Kami Huyse and I presented on Lethal Generosity , (a term from Shel Israel’s “Twitterville”). The topic is our Society for New Communications Research Fellowship research. His point is that it is simply just CSR done right. It's a form of marketing.
-  Betting the Farm
Countless nonprofits flocked to Ning to create social networks. Since I’m not a social media guru, I’ve generally kept my opinions about this to myself. But now that Ning isn’t free anymore , I’m going to carp some. Nonprofits find services for free. They start depending on them. The nonprofit community gets up in arms.
AMY SAMPLE WARD  New on SSIR: It’s not about Apple – It’s about Community
| FRIDAY, JUNE 11, 2010
My latest Stanford Social Innovation Review opinion piece is up and copied below. You can read and comment on the original post here. —– There’s been some interesting discussion about Apple, donations and This American Life ’s iPhone application lately that I want to touch on. public media is all about donations.
NTEN  Tips for Writing Your First Social Media Policy
| WEDNESDAY, FEBRUARY 17, 2010
Maddie Grant & Lindy Dreyer, SocialFish, LLC and Leslie T. White, Croydon Consulting LLC. Ready to adopt a social media policy for your organization staff? Awesome. You probably have some ideas about the risks you want to avoid and how you'd like your staff to interact on the interwebs. Easy peasy, right? Pick one audience. Mayo Clinic.
JOHN HAYDON  13 Useful Facebook Page Applications for your Nonprofit
| FRIDAY, OCTOBER 15, 2010
To help you get the most out of your Facebook Page, there are several applications you should check out. Most of them you’ve heard of, but there may be a few new ones you didn’t know about. hope this list is helpful. Twitter App - This app automatically re-posts your tweets in your Facebook Page status. Set it and forget it!
FROGLOOP  Top Three Platforms Your Nonprofit Should Use
| MONDAY, MAY 17, 2010
All the nonprofits I work with have one thing in common: they're working overtime just to keep up with the sheer volume of work on their plates. Adding new tools or tasks to their workload wouldn't make me popular, so I've searched high and low to find things that will increase a nonprofit's productivity at little or no cost. SlideShare. What is it?
AMY SAMPLE WARD  The Networked Nonprofit – #10NTC
| FRIDAY, APRIL 9, 2010
This session with Beth Kanter and Allison Fine will be presented as a webinar and recorded as part of 10NTC Live. 10NTC Registrants can register for the free recording by entering the source code you received via email. Register Now! —— [link]. The writing process for the book: Expository vs storytelling. BE: understand networks. link].
NONPROFIT TECH 2.0  HOW TO: Add Your Nonprofit to Facebook Places and Claim Your New Places Page
| MONDAY, AUGUST 23, 2010
UPDATE :: After you verify your business/nonprofit, you are asked to merge your Official Page with your Places Page. have sneaking suspicion that the merged example in this blog post is a glimpse of the new Pages that are launching this week. Hold off on #6 below until further notice. If you get an error message, keep trying. It does work. Click it.
NONPROFIT TRENDS  Top States for New Donors & Online Donors | Nonprofit Trends with.
| TUESDAY, NOVEMBER 23, 2010
All Blackbaud Blogs Contact Us Blackbaud.com About Nonprofit Trends Books Research Reports Speaking Top States for New Donors & Online Donors Posted by Steve MacLaughlin on November 23rd, 2010 Blackbaud has a tremendous amount of data about the nonprofit sector. Sometimes that leads to very valuable insights into what’s happening.
NONPROFIT TECH 2.0  HOW TO: Post Status Updates on Other Facebook Page’s Walls as a Nonprofit Admin [via Tagging]
| SUNDAY, OCTOBER 24, 2010
The title of this blog post may be a bit of mouthful, but Facebook Tagging is very simple. That said, many nonprofits still don’t know how to do it. Without fail, every time I demonstrate Facebook Tagging in a social media training there is always a resounding “Wait… hold up! How did you do that? Can you please show it again?
JUDI SOHN  A move to Posterous in 2010?
| TUESDAY, DECEMBER 22, 2009
Here’s to change in 2010. My efforts to revitalize my blog were hit & miss in 2009. It has been 7 years since I started blogging. years. My blog has always been my playground. can change the hair color and give it a tattoo, make it walk backwards for a while and it is whatever I decide it is. Nothing has stayed the same in 7 years.
FROGLOOP  Engagement Ladders: Building Supporter Power
| MONDAY, NOVEMBER 1, 2010
We, as social change organizations, exist to enable the power of our supporters. That is how change happens. Through getting thousands of people to take mass action. Through getting one person to pressure a decision maker. It is the power of our supporters, collective or individual, that we are trying to enable. Marches? Politics? Direct service?
FROGLOOP  Nonprofits Take a Dive into Mobile Apps
| TUESDAY, AUGUST 31, 2010
Has the world gone mobile crazy? Apple’s app store just cracked a quarter million available mobile applications, Google’s Android is giving them a run for their money, and Microsoft is waiting in the wings with a Windows 7 Mobile. Does your organization have a mobile and app strategy? Thinking about Developing Your Own Custom App?
NTEN  How-to: Use Google Analytics to Track Your Online Marketing Campaigns
| THURSDAY, JUNE 24, 2010
Brett Meyer, NTEN. You may already know you can use Google Analytics to track your Google AdWords campaigns. Makes sense: Google would integrate puppies into their products if they thought it would help. note: Actually, they have.]. Turns out, it's really easy. Generate the Tracking URL . Bookmark the page. The key is to remain consistent.
CONNECTION CAFE  Guest Post: Measuring Social Media with Multichannel Integration and Meaningful Metrics
| THURSDAY, APRIL 22, 2010
Author: Jordan Viator. It's no secret by now that social media is hot topic with nonprofit organizations, and quickly the topic of social media measurement is becoming a common conversation thread across the community. Guest Post: Measuring Social Media with Multichannel Integration and Meaningful Metrics. By Shabbir Imber Safdar and Shayna Englin.
NONPROFIT TECH 2.0  10 Essential Tools for the Nonprofit New Media Manager on the Go
| TUESDAY, SEPTEMBER 14, 2010
The advent of the Mobile Web is slowly starting to permeate and transform nonprofit communications. Just like social media transformed the nonprofit sector and how it communicates with its supporters, so will the Mobile Web (even more so). There’s a good chance that much of this content will be viewed and read on “TV sets. Twitter.
AMY SAMPLE WARD  New on SSIR: Are we addicted to Slacktivism?
| TUESDAY, DECEMBER 7, 2010
My latest contribution to the Stanford Social Innovation Review is now up – it’s reposted below, but you can find the original post and conversation on SSIR. You may or may not have seen a message from those same friends encouraging you and everyone else to do it, too, as a way of increasing awareness of child abuse. What do you think?
TECH SOUP BLOG  Top Ten Technology and Social Media Resources for Nonprofits
| TUESDAY, AUGUST 17, 2010
This post originally appeared on TechSoup's global partner, Connecting Up Australia's website and was written by Shai Coggins. Everyday, we find great resources on the different uses of technology and social media in the nonprofit sector. We bookmark them, note them, share them, tweet or retweet them, and sometimes, we even blog about them.
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