VisionLink

article thumbnail

16 Million 2-1-1 Calls in 2009

VisionLink

This is an increase of 13% in call volume over 2008. People who want to give help often do not know where to begin. From our colleagues at the United Way of America, an update on 2009 Call Volume: 2-1-1 call centers across the country have completed their annual survey of call traffic. With approximately 1.5