Sat.Feb 19, 2011 - Fri.Feb 25, 2011

Connection Cafe

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Behind the Convio Admin Curtain

Connection Cafe

Author: Emily Goodstein. Ever wonder who the man (or woman) behind the curtain is on your favorite Convio powered site (sort of like the Wizard of Oz but in a less ruby slippers are more online strategy kind of way)? Well, today we’re going behind the curtain…errr computer screen… to introduce you to Andrew MacKay—one of the fabulous Convio administrators at the Canadian Wildlife Federation ( CWF ).

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Dad, Girl Scouts and Thank You Letters

Connection Cafe

Author: Cheryl Black. In most parts of the United States, it’s Girl Scout Cookie sale time. I know it is here in Austin and that sparked a memory for me: my first lesson in customer appreciation. One Girl Scout Cookie season, when I was all dolled up in my Brownie uniform and selling cookies, my dad decided he was going to teach me the value of saying “thank you.

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You don't want to be MacGyver with your donor data

Connection Cafe

Author: Jennifer Darrouzet. Let’s face it, spreadsheets are great at lots of things. They’re an easy tool built to satisfy the MacGyver in all of us as we battle through our daily tasks. They’re entirely flexible (my coworker used one to inventory all her packing boxes when she moved house last year – she’s that organized).

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